ONLINE PAYMENT CONDITIONS
1. Detailed description of goods and/or services
CORE is an independent, South African Importer and Supplier of product to the Hospitality Industry and provides a specialized range of products and services to its select clients on a wholesale basis.
2. Return and Refunds policy
The provision of goods and services by CORE is subject to availability. In cases of unavailability, CORE will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
3. Customer Privacy policy
CORE shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA), as well as our Privacy Policy.
4. Card acquiring and security
Card transactions will be acquired for CORE via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
5. Customer details separate from card details
Customer details will be stored by CORE separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
6. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
7. Responsibility
CORE takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. All information contained on this website, in particular to stock availability, pricing and Product Description, is always subject to change, and the seller does not accept any responsibility to the accuracy thereof
8. Country of domicile
This website is governed by the laws of South Africa and CORE chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
9. Variation
CORE may, in its sole discretion, change this agreement or any part thereof at any time with notice.
10. Company information
This website is run by Core Catering Supplies (Pty) Ltd (Reg. No. 2005/024070/07), Core Franchising (Pty) Ltd (Reg. No. 2004/013239/07), Core Furniture Concepts (Pty) Ltd (Reg. No. 2006/006898/07), D-Core Art & Soul Design (Pty) Ltd (Reg. No. 2014/036622/07) and all its related Franchises / Branches who may in fact be registered as individual companies “trading as” Core.
11. CORE’s contact details
Core’s Physical Address
152 Sir Lowry Road, Hill House
Cape Town
8001
Core’s Postal Address
P.O. Box 462
Woodstock
7925
Core’s Contact Details
Telephone: (021) 465 8800
Facsimile: (021) 465 8801
Website: www.corecatering.co.za
Email: support@corecatering.co.za
